2024-2027 Business Plan

This document contains forecasts or expectations regarding IGO's future business and financial performance. Uses of forecast settings include, among others, statements regarding the possible launch of the operator, monitoring future revenues and profits, and other statements regarding future events or criteria. Forward-looking statements are not indicative of future results and involve risks and uncertainties that could cause actual results to differ materially from those that are predictable. Such risks and uncertainties include, among others, turbulence in financial history, fluctuations in consumer demand, and government or legislative structures. However, these statements are based on management's current estimates and expectations, and currently available competitive, monetary and financial data are considered to be, by their very nature, uncertain. Readers should be aware that the overall number of points that have the ability to cause the company's work situation or results to differ materially from such are in fact set out in the actual document. The information in the document provided is valid until December 2023. Section 5 Projects for implementing strategic directions and economic lifts to overcome barriers to expand buyer rights and the possibility of IGO formation

Table of Contents

When formulating its business plan for 2024-2027, Igaming Ontario (IGO) took into account the age of the organization, the possibility of buyer formation, and the vision (to operate the world's best gambling bazaar). From its establishment in July 2021 to the launch of the gambling market in April 2022, IGO will focus on the development of a sustainable, healthy and diverse market, inviting players' choices, increasing the degree of player defense, and inspiring great interests in the government. And with operational efficiency and a proud culture that are benchmarks for government agencies. In just a year and a half, Ontario Bazaar has become the most competitive bazaar in North America. It remains the sixth largest operator in the world in terms of total gaming revenues, which is considered a true testament to the work of the Ontario government agency and the management carried out by the Board and government partners.

List of Tables

Section 1: Executive Summary

As the organization becomes an organization, the business plan will function as a daily recruitment, for example, a lon g-term strategic conclusion. Go's values-celebration, respect, right of rights, probability, and interests are guaranteed to realize their vision-freezing the world's best game market. As you can see from the business plan, it is difficult to achieve this goal. IGO has identified the main performance characteristics used to evaluate the progress of this goal and several internal platforms that provide priority and effectiveness over all the quality of the organization. In coordination for this goal, IGO will work on the development of economic, destruction of barriers, expanding customer opportunities, building IGO UP, and will bring this mission to reward the government and the people with a very high probability. 。 The details of how IGO set these issues is as follows.

1 "Online Gambling Market: New Market does not observe the mass rating of online games" (Daniel Stone, Vixio, November 15, 2023) https: // www. Vixio. Com/blog/new-Markets- DISRUPT-GLOBAL-ONLIN E-Ranking

The main mission of IGO is to carry out and manage a predetermined game-lottery scheme while promoting serious layouts for gambling at the same time. IGO's mission is stipulated in O. REG 722/21 and is in cooperation with the Act on the Alcohol and Gaming Commission Ontario, 2019, the O. REG 722/21.

Section 2: Mandate

If the IGO is managed by the Board of Directors and is provided by a personal gambling business operator who acts as an agent of IGO, it will determine its own odds for the implementation and management of the Internet gambling in the state.

IGO is eager to maintain the Otario government's goal of creating a comprehensive gambling market that provides buyers and provides a wide range of entertainment to players, and provides more less modest and serious play. To protect customers, lift legal markets, receive income, and reduce bureaucratic delays to ensure innovation and speed of access to Bazaar.

To that end, IGO devised the theory, purpose, and values ​​for performing their work safely.

VISION, MISSION AND VALUES

Leadership in the world's best gambling market

The Vision

The creation and management of the gambling market in the gambling market in the Ontari o-class gambling, harmless, effective, legal, and legal.

The Mission

Fun, we provide fresh and attractive entertainment to players.

The Values

Respect We promote serious game alignment, focus on diversity, equality, comprehensive, and belong to friends and friends.

The expansion of opportunities, we contribute to the introduction of innovation, reduce bureaucratic delays, and use personal sections to speed up the exit to the bazaar.

We always analyze and create a continuously improved culture.

IGO organizes and operates the state Internet gaming through a private gaming operator who works as an IGO agent. The IGO has concluded an operational contract with operators that meet strict standards on gaming and operators, fairness, player protection, and social liability so that all players can play with confidence. Part of the revenue generated from these commercial relationships is returned to the Ontario government and supports the state priority.

Section 3: Overview of Programs and Activities

IGO was established on July 6, 2021. From the establishment of IGO to the start of accounting year by 2024-25, IGO has launched a legal and regulated safe gaming market in Ontario, which started on April 4, 2022, and later order. He was under mission to build a framework for implementing and managing market management. IGO selection and protection of consumers, development of regulated markets, constructing our own infrastructure and management systems, paying data and collecting data to manage the market in a short period of time. He identified many operational priority items, such as money laundering measures, establishing money laundering processes, reducing bureaucracy, creating organizations that emphasized human resources, and building management and management capacity.

The 2022-2023 fiscal year was the first year of IGO, and the customer bet 35. 5 billion dollars with IGO operators, earning a 1. 6 million dollar gaming income (GGR) from more than 1. 6 million player accounts. IGO's net income, which deducted operators, taxes, and operating costs (salaries and fringe benefits, etc.), had $ 96. 2 million. In addition, the IGO contributed $ 133. 7 million to the federal government for GST/HST, of which 37%were returned to states, so the federal government was pure $ 84. 2 million. Considering the state burden of IGO's GST/HST payment, the IGO brought $ 145. 7 million in the national treasury in Ontario, exceeding the IGO's hal f-term forecast of $ 15 million. < SPAN> We always analyze and create a culture that improves continuously.

IGO organizes and operates the state Internet gaming through a private gaming operator who works as an IGO agent. The IGO has concluded an operational contract with operators that meet strict standards on gaming and operators, fairness, player protection, and social liability so that all players can play with confidence. Part of the revenue generated from these commercial relationships is returned to the Ontario government and supports the state priority.

IGO was established on July 6, 2021. From the establishment of IGO to the start of accounting year by 2024-25, IGO has launched a legal and regulated safe gaming market in Ontario, which started on April 4, 2022, and later order. He was under mission to build a framework for implementing and managing market management. IGO selection and protection of consumers, development of regulated markets, constructing our own infrastructure and management systems, paying data and collecting data to manage the market in a short period of time. He identified many operational priority items, such as money laundering measures, establishing money laundering processes, reducing bureaucracy, creating organizations that emphasized human resources, and building management and management capacity.

Consumer Choice

The 2022-2023 fiscal year was the first year of IGO, and the customer bet 35. 5 billion dollars with IGO operators, earning a 1. 6 million dollar gaming income (GGR) from more than 1. 6 million player accounts. IGO's net income, which deducted operators, taxes, and operating costs (salaries and fringe benefits, etc.), had $ 96. 2 million. In addition, the IGO contributed $ 133. 7 million to the federal government for GST/HST, of which 37%were returned to states, so the federal government was pure $ 84. 2 million. Considering the state burden of IGO's GST/HST payment, the IGO brought $ 145. 7 million in the national treasury in Ontario, exceeding the IGO's hal f-term forecast of $ 15 million. We always analyze and create a culture that improves continuously.

IGO organizes and operates internal gaming in the state through a private gaming operator who works as an IGO agent. The IGO has concluded an operational contract with operators that meet strict standards on gaming and operators, fairness, player protection, and social liability so that all players can play with confidence. Part of the revenue generated from these commercial relationships is returned to the Ontario government and supports the state priority.

Consumer Protection

IGO was established on July 6, 2021. From the establishment of IGO to the start of accounting year by 2024-25, IGO has launched a legal and regulated safe gaming market in Ontario, which started on April 4, 2022, and later order. He was under mission to build a framework for implementing and managing market management. IGO selection and protection of consumers, development of regulated markets, constructing our own infrastructure and management systems, paying data and collecting data to manage the market in a short period of time. He identified many management priority items, such as money laundering measures, establishing money laundering processes, reducing bureaucracy, creating organizations that emphasized human resources, and building management and management capabilities.

The 2022-2023 fiscal year was the first year of IGO, and the customer bet 35. 5 billion dollars with IGO operators, earning a 1. 6 million dollar gaming income (GGR) from more than 1. 6 million player accounts. IGO's net income, which deducted operators, taxes, and operating costs (salaries and fringe benefits, etc.), had $ 96. 2 million. In addition, the IGO contributed $ 133. 7 million to the federal government for GST/HST, of which 37%were returned to states, so the federal government was pure $ 84. 2 million. Considering the state burden of IGO's GST/HST payment, the IGO brought $ 145. 7 million in the national treasury in Ontario, exceeding the IGO's hal f-term forecast of $ 15 million.

In the Ontario market, 52 operators have developed more than 70 gaming sites, making it the most competitive market in North America. These high achievements were maintained in the 2023-24 fiscal year. In the first two quarters of the year, gaming revenue is more than $ 28 billion, $ 108 billion, according to untraved data. The IGO's priority field will contribute to the further growth of the market over the next few years.

Regulated Market Growth

IGO has established a system to support an attractive, open and competitive game market to provide Worl d-class products and user experiences to consumers in Ontario. In the process of this work, IGO has made a confidentiality contract with potential businesses in Japan and overseas, regardless of large and small, so that you can understand the requirements of the market in Ontario before allocating the release funds. did. The organization also created catalogs and rules for games that make bidding in Ontario using IGO agents, such as pearing pokers, sports tallifs, casino games, and betting new items.

Reduced Red Tape

Since its launch, 52 operators have helped to provide more than 70 unique websites operated in Ontario. IGO also cooperated with external partners such as the Alcohol Gambling Committee, the Ontario, and the Ontario's first gaming exchange, the Ontario State Palace Gaming Division, and the on e-grade Canada Pariminationuel Association (CPMA). Supported the partnership. All of these initiatives are to expand the range of products available by Ontario residents, increase market competitiveness, and reduce the appeal of illegal gambling sites.

IGO calls on business operators to implement a variety of consumer protection policies, including the industry's best requirements to guarantee responsible gambling advertisements and the responsible gambling council (RG check). 。 IGO also plans a unified sel f-exclusion program in the future. < SPAN> In the Ontario market, 52 operators have developed more than 70 gaming sites, making it the most competitive market in North America. These high achievements were maintained in the 2023-24 fiscal year. In the first two quarters of the year, gaming revenue is more than $ 28 billion, $ 108 billion, according to untraved data. The IGO's priority field will contribute to the further growth of the market over the next few years.

People Centric

IGO has established a system to support an attractive, open and competitive game market to provide Worl d-class products and user experiences to consumers in Ontario. In the process of this work, IGO has made a confidentiality contract with potential businesses in Japan and overseas, regardless of large and small, so that you can understand the requirements of the market in Ontario before allocating the release funds. did. The organization also created catalogs and rules for games that make bidding in Ontario using IGO agents, such as pearing pokers, sports tallifs, casino games, and betting new items.

Governance & Operationalization

Since its launch, 52 operators have helped to provide more than 70 unique websites operated in Ontario. IGO also cooperated with external partners such as the Alcohol Gambling Committee, the Ontario, and the Ontario's first gaming exchange, the Ontario State Palace Gaming Division, and the on e-grade Canada Pariminationuel Association (CPMA). Supported the partnership. All of these initiatives are to expand the range of products available by Ontario residents, increase market competitiveness, and reduce the appeal of illegal gambling sites.

IGO calls on business operators to implement a variety of consumer protection policies, including the industry's best requirements to guarantee responsible gambling advertisements and the responsible gambling council (RG check). 。 IGO also plans a unified sel f-exclusion program in the future. In the Ontario market, 52 operators have developed more than 70 gaming sites, making it the most competitive market in North America. These high achievements were maintained in the 2023-24 fiscal year. In the first two quarters of the year, gaming revenue is more than $ 28 billion, $ 108 billion, according to untraved data. The IGO's priority field will contribute to the further growth of the market over the next few years.

Section 4: Environmental Scan and Risks

IGO has established a system to support an attractive, open and competitive game market to provide Worl d-class products and user experiences to consumers in Ontario. In the process of this work, IGO has made a confidentiality contract with potential businesses in Japan and overseas, regardless of large and small, so that you can understand the requirements of the market in Ontario before allocating the release funds. did. The organization also created catalogs and rules for games that make bidding in Ontario using IGO agents, such as pearing pokers, sports tallifs, casino games, and betting new items.

External Risks

Since its launch, 52 operators have helped to provide more than 70 unique websites operated in Ontario. IGO also cooperated with external partners such as the Alcohol Gambling Committee, the Ontario, and the Ontario's first gaming exchange, the Ontario State Palace Gaming Division, and the on e-grade Canada Pariminationuel Association (CPMA). Supported the partnership. All of these initiatives are to expand the range of products available by Ontario residents, increase market competitiveness, and reduce the appeal of illegal gambling sites.

IGO calls on business operators to implement a variety of consumer protection policies, including the industry's best requirements to guarantee responsible gambling advertisements and the responsible gambling council (RG check). 。 IGO also plans a unified sel f-exclusion program in the future.

To provide consumer protection, IGO has developed a customer service and dispute resolution policy that defines the requirements and process that operators must apply to players with serious issues or complaints regarding the operator's products, services, or behavior. If IGO determines that an operator has mistreated a customer, IGO's decisions on these disputes are binding on the operator, ensuring customer protection.

IGO has also developed a program to combat money laundering and terrorist financing. This includes policies, operational controls, job descriptions, and operator training to ensure compliance with federal law. In its first year on the IGO market, it reviewed and submitted more than 26, 000 reports to the Financial Transaction Analysis and Reports Centre of Canada (FINTRAC). IGO has implemented an automated data processing system to streamline and reduce manual efforts in submitting reports to FINTRAC to combat money laundering.

IGO continues to work with governments and operators to create a market environment conducive to economic development, weaken illicit markets, and generate new revenue from localities. This includes regular consultations with operators, encouraging innovation and different market approaches by amending and updating policies, and creating an IGO portal for operators, with FAQs and other key materials available. The IGO also continues to use a customer manager model, supported by a small team of experts in finance, anti-money laundering, confidentiality, law, information technology (IT) and market understanding, to provide all potential and current operators with the support they need to launch and develop in Ontario.

A key point in developing rules and policies to launch a regulated gambling market in Ontario was to ensure the most efficient and commercially attractive market operations while adhering to current world-class consumer protection laws and standards.

Internal Risks

IGO keeps maintaining a close relationship with the outside so that the requirements and rules are not burdensome for operators and players. This approach is fruitful. For example, 70 or more IGO websites can use more than 5. 000 adjustable games, which enables innovation and competition and welcome the welcome games. IGO has been working with businesses to evaluate and consider the market changes, such as integration, expansion of products, and branding changes.

Since the IGO has recently been established, the staff has been recruiting and training since the first day of the establishment. The IGO efficiently focused on this while solidifying the foundation to form a comprehensive, foresight, and ambitious staff. For the first two years of IGO, we carefully considered the balance between the most priority and future needs, and repeated trial and error. IGO continues to evaluate internal processes, explore effective ways to increase revenue and improve results.

IGO has developed a financial and accounting system to secure appropriate financial statements. The Igaming model also demanded the IGO to provide the complex elements of the GST/HST tax law in the GST/HST item tax and establish a banking relationship with the major financial institutions. The IGO also develops and introduces internal processes, predictions, and analysts to ensure business contracts with financial systems, internal control systems, and businesses, and can operate without interruption after the market has been launched. I had to secure the interaction of the process. Furthermore, IGO has completed the first audit of gambling company's earnings audits behind success, and has now secured a highly reliable and effective audit process in the future, such as making the recommendation of the IGO-Ontario Audit. We are working on improving the process to do.

IGO is also actively working on improving the method of implementing domestic businesses. This includes data that makes the IGO investigate the market more well, formulate a business strategy that utilizes digital strategies, and a manual process that currently reduces the effectiveness of the organization. Includes automation. As part of this work, IGO also researches the role of managed services. < SPAN> IGO continues to maintain a close relationship with the outside so that the requirements and rules are not burdensome for operators and players. This approach is fruitful. For example, 70 or more IGO websites can use more than 5. 000 adjustable games, which enables innovation and competition and welcome the welcome games. IGO has been working with businesses to evaluate and consider the market changes, such as integration, expansion of products, and branding changes.

Section 5: Strategic Directions and Implementation Plan

Since the IGO has recently been established, the staff has been recruiting and training since the first day of the establishment. The IGO efficiently focused on this while solidifying the foundation to form a comprehensive, foresight, and ambitious staff. For the first two years of IGO, we carefully considered the balance between the most priority and future needs, and repeated trial and error. IGO continues to evaluate internal processes, explore effective ways to increase revenue and improve results.

GROWING THE ECONOMY

Growing the Market

IGO has developed a financial and accounting system to secure appropriate financial statements. The Igaming model also demanded the IGO to provide the complex elements of the GST/HST tax law in the GST/HST item tax and establish a banking relationship with the major financial institutions. The IGO also develops and introduces internal processes, predictions, and analysts to ensure business contracts with financial systems, internal control systems, and businesses, and can operate without interruption after the market has been launched. I had to secure the interaction of the process. Furthermore, IGO has completed the first audit of gambling company's earnings audits behind success, and has now secured a highly reliable and effective audit process in the future, such as making the recommendation of the IGO-Ontario Audit. We are working on improving the process to do.

IGO is also actively working on improving the method of implementing domestic businesses. This includes data that makes the IGO investigate the market more well, formulate a business strategy that utilizes digital strategies, and a manual process that currently reduces the effectiveness of the organization. Includes automation. As part of this work, IGO also researches the role of managed services. IGO keeps maintaining a close relationship with the outside so that the requirements and rules are not burdensome for operators and players. This approach is fruitful. For example, 70 or more IGO websites can use more than 5. 000 adjustable games, which enables innovation and competition and welcome the welcome games. IGO has been working with businesses to evaluate and consider the market changes, such as integration, expansion of products, and branding changes.

Since the IGO has recently been established, the staff has been recruiting and training since the first day of the establishment. The IGO efficiently focused on this while solidifying the foundation to form a comprehensive, foresight, and ambitious staff. For the first two years of IGO, we carefully considered the balance between the most priority and future needs, and repeated trial and error. IGO continues to evaluate internal processes, explore effective ways to increase revenue and improve results.

IGO has developed a financial and accounting system to secure appropriate financial statements. The Igaming model also demanded the IGO to provide the complex elements of the GST/HST tax law in the GST/HST item tax and establish a banking relationship with the major financial institutions. The IGO also develops and introduces internal processes, predictions, and analysts to ensure business contracts with financial systems, internal control systems, and businesses, and can operate without interruption after the market has been launched. I had to secure the interaction of the process. Furthermore, IGO has completed the first audit of gambling company's earnings audits behind success, and has now secured a highly reliable and effective audit process in the future, such as making the recommendation of the IGO-Ontario Audit. We are working on improving the process to do.

IGO is also actively working on improving the method of implementing domestic businesses. This includes data that makes the IGO investigate the market more well, formulate a business strategy that utilizes digital strategies, and a manual process that currently reduces the effectiveness of the organization. Includes automation. As part of this work, IGO also researches the role of managed services.

The risks acting on the results of the IGO's work and its legal capacity to carry out the main characteristics of its performance are divided into external and internal.