Casumo Reviews

-There are few options for repeaters and lon g-term customers (there is no cashback program, inconsistent "leve l-up"/ progressive system) -No referral program s-Mobile apps are from the Hacksaw game browser website. Make it much slower

If you want to choose an online casino, simply arrest and take action, and at this time everything will work immediately. It's there for you.

Help team Wyatt and Charlie are an absolute legend, and I solve the problems I have within a few minutes!

There was a problem with the microcessor for payment, and the deposit could not be arranged, but they contacted them directly and solved the problem in a few minutes. 😎

Skill Date: 16 AUGUST 2024

Reply from Casumo

Thank you for the wonderful review! I'm very happy that I've enjoyed my work with us for over a year! 💜

I am very happy to enjoy the selection of Ontario games, quick drawers, and firs t-class customer services. Wyatt and Charlie will be pleased to hear that your skills have become legends! 🙌

We listen to requests from the Royal Customer and work to improve the service every day. Opinions on the cashback program, referral program, and mobile application functions are very valuable and will be used as a reference. Lingering

It's great to go smoothly for everything in line with your wishes! Lingering

Also, thank you for being considered a major part of our society and finding your time to convey your thoughts. We are here to improve your skills more than anyone, such as actually paying attention to updates! Lingering

For your happiness, the Casumo team.

Read one more review about Casumo Six days before

don't use this site I've won majority…

Do not use this website. I won most of the bets here, but they lost money because they received twice the amount required of my deposit.

When you deposit, your money goes directly to them, and as they say he's not waiting anymore, they take the same amount of money you paid again.

Skill date: 18 AUGUST 2024

Reply from Casumo

For example, we are disappointed what you are thinking, and above all, we want to understand the story. Please let us know the details of your request as soon as possible.

But we guarantee that we do not have the ability to withdraw money from your account. For example, we cannot access the components of the payment method selected by the player, and the settings are very different from our withdrawal method.

If the deposit is not leaked or is on hold, this is generally a problem of the provider of the payment method, and it is recommended to first solve this problem to avoid later history problems. 。

We look forward to your contact.

Three days before

horrible site, deleted account here.

I was scammed by the help desk and did not receive welcome prizes. They respond faster to Trustpilot than email. This is a concern. I delete my personal account and never use this website again. I was deceived and scammed, and the help desk is very rude. Help desk was a very rude response.

Skill Date: 22 AUGUST 2024

Reply from Casumo

We apologize for the disappointing experiences at the help desk and the dilemma related to the welcome price. We promise to provide accurate communication and careful services to all players.

We take our opinions seriously and do our best to improve the service. If you are ready, I would be grateful if you could accurately grasp what was wrong and have the opportunity to confirm how you can fix it. Please contact Hey@Casumo. Com directly directly.

We apologize for your concerns.

5 days before

If I could give it no stars I would

If I had a chance to give him a star, I would give it. Overall the casino's arm is not good. Hundreds of dollars were put into the game, but only the dead spin continued without a prize. I don't care that all games are regulated. I'm stupid. In the unlikely event that it didn't hit, the vice versa, but I want you to play at least a few games.

Skill date: August 20, 2024

Reply from Casumo

I am sorry that I am not actually satisfied with the game!

If you can't get prizes or receive prizes in the game, you may be frustrated. As you pointed out, you understand that all games are regulated and provided by autonomous thir d-party providers. This software uses a sophisticated random number generator so that all games have a random ending. As a result, almost all players win or lose at the same time.

If you want to study your games and recommend your prize money and the recent prize status, don't hesitate to write it in chat or email.

We hope for all your best.

15 comments 16 August 2024

Do not use this website

Do not use this site! I deposited 50 euros in my personal account and I have not received any credits. I have been sending telegrams for over a week and have not received a response. Avoid at all costs. I have also informed my bank about the scam. This is clearly a scam bookmaker. I will deny all claims.

Skills Date: 8 August 2024

Reply from Casumo

We are very sorry to hear about the challenges you are facing. These are not the skills we require from our customers and we sincerely apologize for the lack of communication.

We take this situation very seriously and hope to resolve this issue as soon as possible. If you have not yet done so, please contact us directly at hey@casumo. com.

We understand your concerns and will be persistent in our efforts to help you.

Thank you.

18 Answers August 12, 2024

Opened account

Opening an account - deposit, play, win, withdraw. In the 3 days since opening the account, I won 4 out of 6 games. I received a payout of £342. After I deposited only £40, the website immediately blocked me with a security warning. Considering that I withdrew a certain amount and topped up my account with a certain amount, I suddenly thought of security because I used PAY PAL, which has been proven for a long time. The real reason is because I won, won, won. They don't like it. They closed their account themselves and I only played on their website for 4 days. If you win, withdraw your money immediately and run away. Don't let them take it all back. They treat winning players in a horrible, evil and disgusting way. Wain King's button. What a vile way to do things. I received £342 for the data throw. The last smile is for me, hahahaha*.

Skill used on: August 10, 2024

Reply from Casumo

Thank you for taking the time to write your review! We are very sorry to hear that we were not able to meet your expectations. Providing excellent service is considered our core value.

We would be happy to correct your story and show how much we care. Please contact us directly on LiveChat or at docs@casumo. com.

We look forward to your answers and corrections! 😊

Regards, Casumo team.

41 reviews Updated August 4, 2024

AVOID AVOID

This company is a total scam. They take your money but don't pay! I submitted my ID many times but it's always rejected. I don't even get a reply when I write to them! UPDATE: I wrote two more times but no reply!

Date of experience: July 30, 2024

Reply from Casumo

Hello.

I'm very sorry that this happened on our site. Verification issues can be upsetting and we apologize for the inconvenience.

Regarding the inability to contact you by email, please check your registered email address and contact us at hey@casumo. com or doc＠casumo. com.

At the same time, you can contact our support service via chat and we will solve the problem immediately. Your reviews are important to us and we aim to solve your problems.

From the Casumo team♥.

4 August 2024

There are better casinos for sure

Of course there are better casinos out there, but I love Casumo's beautiful design. I'm a designer and I love their UI/UX.

Date of experience: August 2, 2024

Reply from Casumo

Thank you for your review!

We are glad that you appreciated our ui/ux design and valued us as designers. Your understanding means a lot to us. ♥

If you have any suggestions for improvement or need help, please contact us via LiveChat or e-mail. We are always happy to receive your feedback!

From the Casumo team♥.

6 July 2024

Can only go with my first impression

I agree with the first impression. I usually watch football and occasionally spin the slots. Real-Time Bets looks worth it and has already brought me a few pounds. Withdrawal of funds is almost instant. So far, everything is fine.

Date of experience: July 6, 2024

Reply from Casumo

Hello! We are glad that you liked both sides of our site! We are glad that you found our real-time betting attractive and that the withdrawal of funds was almost instant. We are here to ensure you have a positive experience working with us. If you have any questions, please contact us by email or chat!

10 ratings 18 August 2024

I previously left a 5* review

Previously, 5 ★ reviews were left. In fact, I'm afraid that everything has changed. After that, I had a serious problem at this casino, I arranged a deposit when £ 30 was left, and I decided to exclude other funds, as if I finished execution. I used the confidential way to replenish the account, for example, as a deposit, some of the difficulties in deposits, and as someone in the team advised me to use the confidentiality. For example, it was used as an current deposit of the Suberas account. The withdrawal of funds was probably necessary to borrow for a few days. I told the team that I told me that I had to send the second time that the deletion was actually off (I found it later (later found it In fact, they are not the current account, but they need other data to be applied to replenish the account, not the current account. , Bank's security scale), but nothing is received, and they basically need a bank extract to prove that the account is mine. As I said, I am now arranging everything they pleaded, and in both sets, the extracts I sent to them can clearly see my name, address, and transaction. The inconsistency is that my account number is assigned from an account. Say again. protection. I had a review of 5 ★ before < Span>, which told the team about all Gegev. In fact, I'm afraid that everything has changed. After that, I had a serious problem at this casino, I arranged a deposit when £ 30 was left, and I decided to exclude other funds, as if I finished execution. I used the confidential way to replenish the account, for example, as a deposit, some of the difficulties in deposits, and as someone in the team advised me to use the confidentiality. For example, it was used as an current deposit of the Suberas account. The withdrawal of funds was probably necessary to borrow for a few days. I told the team that I told me that I had to send the second time that the deletion was actually off (I found it later (later found it In fact, they are not the current account, but they need other data to be applied to replenish the account, not the current account. , Bank's security scale), but nothing is received, and they basically need a bank extract to prove that the account is mine. As I said, I am now arranging everything they pleaded, and in both sets, the extracts I sent to them can clearly see my name, address, and transaction. The inconsistency is that my account number is assigned from an account. Say again. protection. Before I talked to the team about all GeGev, I had a review of five ★. In fact, I'm afraid that everything has changed. After that, I had a serious problem at this casino, I arranged a deposit when £ 30 was left, and I decided to exclude other funds, as if I finished execution. I used the confidential way to replenish the account, for example, as a deposit, some of the difficulties in deposits, and as someone in the team advised me to use the confidentiality. For example, it was used as an current deposit of the Suberas account. The withdrawal of funds was probably necessary to borrow for a few days. I told the team that I told me that I had to send the second time that the deletion was actually off (I found it later (later found it In fact, they are not the current account, but they need other data to be applied to replenish the account, not the current account. , Bank's security scale), but nothing is received, and they basically need a bank extract to prove that the account is mine. As I said, I am now arranging everything they pleaded, and in both sets, the extracts I sent to them can clearly see my name, address, and transaction. The inconsistency is that my account number is assigned from an account. Say again. protection. I talked to the team about all gegev

Date of experience: July 23, 2024

Reply from Casumo

Hello, Jenny, thank you for sharing your experience with us. We understand how disappointing and stressful this situation was. Our transactions are linked in the outline and we need to withdraw funds in the same way that you deposited your account. Sometimes we need to request documents to make sure everything is properly verified and sent to the right place, but we never want to be inconvenienced. Please contact us via chat or email at hey@casumo. com. Thank you for your review. Best regards, Casumo team. 🎲

Read one more review about Casumo July 17, 2024

Great experiences

Very good selection of games. Barbara from the support service was very cute and solved my problem quickly. 10/10 Recommended :)

Date of experience: July 11, 2024

Reply from Casumo

Hello, thank you for your great review!

I'm so glad you liked our game! Our ambassadors will try to solve any problems you may have, so we are happy that they can help you with a bonus! We will definitely give Barber your review, we are sure it will make her day better! ♥

We appreciate your recommendation and are always ready to help if you need anything. Happy gaming 😊

Updated: 7 days ago

The Home Of The Slow Payout!

Unfortunately, negative reviews match the reality in the same way. With almost all bonus services, they upgraded their accounts within £ 30, demanded a drawer within £ 70, and quickly delayed the drawer. There was a request for documents. It has never changed. Immediately passed the documents, Casumo stated that the test would take up to a certain period of time. 24 hours later, I have an address and a bank account for 30 years, and despite the high credibility, I am still under examination. I headed for a 2 4-hour chat and carefully asked questions about this delay. There is almost no support or apology for delay. I don't consider how much they wait. I will continue to provide information to you. However, it is recommended that you refrain from a quick withdrawal if it is necessary for the currency flow. By the way, I recently used MRQ, SPINGENIE, and some major operators (Betfred, Coral, Virgin), but I have never been asked to confirm the bed of 1 to 4 pounds. It was a maximum of 6 hours and a minimum of 10 minutes, but succeeded in withdrawing money from everyone. I'm not worried about the amount of question, but keep in mind that if you win more than 40 pounds, you may have a chance. The number of sleepy nights (or weeks). Unfortunately, the user interface is pretty good, but unfortunately the casino is operated by a on e-sided system, this doesn't make any sense. Money is quickly entered without a document, and even if it is pulled out, it is a pace of snails. It is unpleasant to see how the casino is operated. < SPAN> Unfortunately, negative reviews match the reality in the same way. With almost all bonus services, they upgraded their accounts within £ 30, demanded a drawer within £ 70, and quickly delayed the drawer. There was a request for documents. It has never changed. Immediately passed the documents, Casumo stated that the test would take up to a certain period of time. 24 hours later, I have an address and a bank account for 30 years, and despite the high credibility, I am still under examination. I headed for a 2 4-hour chat and carefully asked questions about this delay. There is almost no support or apology for delay. I don't consider how much they wait. I will continue to provide information to you. However, it is recommended that you refrain from a quick withdrawal if it is necessary for the currency flow. By the way, I recently used MRQ, SPINGENIE, and some major operators (Betfred, Coral, Virgin), but I have never been asked to confirm the bed of 1 to 4 pounds. It was a maximum of 6 hours and a minimum of 10 minutes, but succeeded in withdrawing money from everyone. I'm not worried about the amount of question, but keep in mind that if you win more than 40 pounds, you may have a chance. The number of sleepy nights (or weeks). Unfortunately, the user interface is pretty good, but unfortunately the casino is operated by a on e-sided system, this doesn't make any sense. Money is quickly entered without a document, and even if it is pulled out, it is a pace of snails. It is unpleasant to see how the casino is operated. Unfortunately, negative reviews match the reality in the same way. With almost all bonus services, they upgraded their accounts within £ 30, demanded a drawer within £ 70, and quickly delayed the drawer. There was a request for documents. It has never changed. Immediately passed the documents, Casumo stated that the test would take up to a certain period of time. 24 hours later, I have an address and a bank account for 30 years, and despite the high credibility, I am still under examination. I headed for a 2 4-hour chat and carefully asked questions about this delay. There is almost no support or apology for delay. I don't consider how much they wait. I will continue to provide information to you. However, it is recommended that you refrain from a quick withdrawal if it is necessary for the currency flow. By the way, I recently used MRQ, SPINGENIE, and some major operators (Betfred, Coral, Virgin), but I have never been asked to confirm the bed of 1 to 4 pounds. It was a maximum of 6 hours and a minimum of 10 minutes, but succeeded in withdrawing money from everyone. I'm not worried about the amount of question, but keep in mind that if you win more than 40 pounds, you may have a chance. The number of sleepy nights (or weeks). Unfortunately, the user interface is pretty good, but unfortunately the casino is operated by a on e-sided system, this doesn't make any sense. Money is quickly entered without a document, and even if it is pulled out, it is a pace of snails. It is unpleasant to see how the casino is operated.

Influence on customers will eventually regulate presentations. It is unfortunate that the actual "knowing your own customer" is used as a tool for buyers, and it is not a defense, but the withdrawal of funds is regularly funded. When we delay, we are forced to think about the liquidity of the company. I will update it as soon as the information is entered, but I think that my days in Casumo are basically less remaining. Like other players, online casinos are an amusement that uses resources over Rostov. However, if you start a favorable day while worrying about Moroku of this level, there are other companies that are more friendly! Casumo must be better! Update 18Aug2024: The PDF, which was specially loaded with Casumo deposit and address from my bank account, was rejected very vaguely. strange. He contacted the bank and asked if there was a task on the quality of the PDF document, they were actually approved, and they were accepted for mortgages and loans. I literally send the same PDF files to the Gambling Committee and the Minister of Gambling, trying to admit whether they are difficult to read. Now is the time to tell this organization to the whole world.

Reply from Casumo

Updated: 7 days ago

7 days before the update date