EU and the Consumer

11. 8. On August 7, 2023, the European Commission launched an initiative and slogan to provide evidence to evaluate the European Consumer Rights Advocacy Programme from 2014 to 2020.

Informal Consumer Ministerial Meeting held 24 July 2023 in Bilbao, Spain

9. 8. 2023 - On July 24, 2023, an informal meeting of buyer ministers was held in Bilbao, Spain.

Signature of a new commitment by online platforms in product safety

16. 5. On April 28, 2023, Didier Reynders, European Commissioner for Justice and Buyers, announced the signing of a new pledge for online plates on product safety. This initiative, supported by the European Commission, follows a voluntary pledge.

Consumer Scoreboard, 2023 Edition

12. 4. On March 27, 2023, the European Commission launched the Customer Review, which will monitor the position of the consumer environment in the European Union and consider the progress achieved as part of the EU Single Digital Market, from the buyer's perspective.

New proposal for a Directive on common rules promoting the repair of goods

23 March 2023 - 22 March 2023, the European Commission received a proposal for a total quantity control directive to promote repairs.

New proposal for a Directive on Green Claims

23 March 2023 - 22 March 2023, the European Commission received a proposal for a "green" complaints directive.

European Consumer Summit 2023

14. 28 March 2023, the Customer Summit 2023 will be held in Brussels.

Results of retail websites screening in the EU

14. 22 March 2023 - The European Commission receives a proposal for a "green" complaints directive.

Are consumers sufficiently protected in the digital environment? Join the public consultation and tell the European Commission your opinion

6. 6 February 2023 - Challenges for the public consultation - What practices are buyers likely to find in the digital environment and are there areas where customer defence is weak? It is possible to take part in the public consultation until February.

Public consultation: Strengthening cooperation among consumer authorities and simplifying out-of-court dispute resolution

7. October 2022 - Strengthening cooperation between customer advocacy institutions and simplifying alternative dispute resolution to improve compliance with customer rights.

New liability rules on products and Artificial Intelligence to protect consumers and foster innovation

4. October 4, 2022 - New standards of liability for the origin of goods and artificial minds to protect buyers and promote innovation.

Meeting of representatives of the Consumer Policy Network (CPN) in Prague on 22 September 2022

21. 9. Thursday, September 22, 2022, supporters of consumer organisations (CPN) meet at the Ministry of Industry and Trade premises in Prague.

Five key principles of fair advertising to children

16. June 6, 2022 - The Cooperation Network on Customer Advocacy (CPC) confirms five key fundamentals of fair advertising with regard to children.

Behavioural study of the European Commission on dark patterns in the digital environment

2022. 6. 9 - European Commission conducts an action investigation into negligent paid advertising practices in the digital environment: black schemes and manipulative personalisation

Fitness Check of EU consumer law on digital fairness

2 June 2022 - European Commission starts testing EU consumer law on digital fidelity

Public consultation on functioning of cross-border consumer law enforcement in the EU

6. 2022. 4. 4 The European Commission has started a public discussion on the operation issue of the Cross Road Consumer Law in the EU

The Commission proposes to update the EU consumer rules to empower consumers for the green transition

1. April 1, 2022-European Commission, recruit new buyers' rights to increase the probability of "green" transition standards related to the ban on "green" washing.

Better online consumer protection in the EU for children

March 21, 202 2-Improvement of EU online buyers for children

Study on the impact of influencers on advertising and consumer protection in the Single Market

February 21, 202 2-Research on advertising authority and customer protection in a single market

Meeting of EU ministers responsible for consumer affairs following the European Consumer Summit 2022 in Strasbourg

15. On February 11, 2022 (Fri), a European Ministerial Council was held in Strasbourg, which is seriously working on protecting the rights of buyers. In this meeting, the Czech national team had a tw o-way meeting with Rainders.

Social media and search engines

2022. 2. 4-European Commission and purchaser protection organizations will start official dialogue with social networks and search engines.

European Consumer Summit 2022

31. 2022. 1-2022 European buyer Summit will be held in Strasbourg on February 10, 2022. Certified on the Internet.

Protecting EU consumers from misleading reviews

27. January 1, 2022-The European Commission and the buyer defense agencies in each country have announced the results of the entire EU website on online customer service.

Public consultation: Sustainable consumption of goods – promoting the right to repair and reuse

19. 1. 202 2-The European Commission is sustainable for the product sustainable, in order to confirm its own "right to repair" initiative, which can achieve the goal of the "green" transition to Europe. We have started public talks on use. probably...

Updated guidance on the application of four EU consumer directives

12/22/202 1-The European Commission received four notifications to use four EU orders to defend customer rights.

Information on the European Commission's new project: Consumer Pledge+

12. December 12, 202 1-The European Commission has launched a new consumer plan+.

Workshop on the implementation of the Representative Actions Directive 26 November 2021

2021/11/3 0-The European Commission held a seminar on the introduction of a representative on November 26, 2021.

First Annual Digital Consumer Event 25 November 2021

2021/11/2 3-The European Commission will hold the 1st Every Digital Buyer Event on November 25, 2021 14: 00-17: 30 (Central Europe Standard Time).

Airlines commit to timely reimbursement after flight cancellations

October 10, 202 1-The European Commission announced in a press release that 16 giant airlines would compensate for the loss within the deadline.

Informal Meeting of Consumer Protection Ministers 23 and 24 September 2021, Slovenia

29. September 202 1-Slovenia held an unofficial meeting on the protection of customer rights in Slovenia, as the president of the EU Board on the 23rd and 24th of 2021 and 24th.

The New Consumer Agenda – Consumer Dialogue

April 20, 202 1-Invitation to a virtual conference held from 10:00 to 12:30 on April 23, 2021.

European Consumer Summit 2021

1. From April 1 to March 15, 2021, the EU Board of Directors, Portugal, was sponsored by Portugal, the Birers Summit 2021, which is a slogan "implementation of agendas for consumers." The summit discussed values ​​in fresh consumer life for consumers, under the slogan of the implementation of agendas for consumers.

The European Commission launched educational campaign for consumers

19. 3. 202 1-European Commission launched an educational campaign for buyers

Consumer Day 2020 - Consumer policy in the service of the Sustainable Development Goals and the 2030 Agenda

12. December 12, 2020-February 1, 2020, the Ministry of Justice and the Ministry of Bire's rights, "Service Service Service Service of the European Union, a German chairman." The "buyer day 2020" meeting was held as a slogan.

Informal meeting of the ministers for consumer protection 7 December 2020

2020/12/14- On December 7, 2020, an official EU ministerial meeting was held on the protection of customer rights.

EU New Consumer Agenda

2. 12. 2020- On November 13, 2020, the European Commission announced the news "A New Consumer Day Agenda".

Public Consultation on new European consumer policy (New Consumer Agenda)

7. July 7, 2020-On June 30, 2020, the European Commission began a public discussion on new European consumer politicians. The challenge of discussion is to get very detailed information not only from buyers and consumer organizations, but also from all other market participants and consumer organizations.

Common position of the European Commission & consumer protection authorities on unfair commercial practices in the context of the Coronavirus outbreak

23. 3. On March 20, 2020, the European Commission announced information on fraud and negligence related to collective infections, and a joint project between the European Committee and the purchase right of this matter. 。

Consumer Conditions Scoreboard, 2019 Edition

2019/12/2 0-November 28, 2019 The European Commission has announced the 2019 version of the "Consumer Scoreboard" that monitors the consumer environment of all the EU members. We also consider the progress of the EU Digital Single Market for buyers.

Behavioural Study on Consumers’ Engagement in the Circular Economy

From December 20, 201 9-From October 2018, the European Commission published a survey of customer engagement in the circulation economy, one of the EU Value. The integration of consumer abilities into circulation economy is considered to be the most important nuance. the result ...

Commission Guidance on the interpretation and application of the Unfair Contract Term Directive

2019/07/2 4-On July 22, 2019, the European Commission received instructions on the interpretation and use of 93/13/EEC to ensure effective use in the EU and EEZ member countries.

Dual Quality of Products - Comparative tests of foods on the common EU market

4. 7. On June 24, 201 9-2019, the European Commission published an official report on the results of the comparison test of individual foods and the scale of the difficulty to prove double ownership. Comparative examinations are United Research Center ...

New EU regulation on rights from defective performance

29. 2019. 5-New laws on consumer rights for defect liability, or digital content and digital service orders were published in the European Union Office on May 22.

Consumer rights in case of no deal Brexit

28. May 28, 2019-If the UK's withdrawal from the European Union (EU) is approaching, especially in the case of so-called "Nordir Brexit", it will affect consumer protection ...

„European Consumer and Competition Day“ Conference

16. April 4, 201 9-April 4, 2019, the Romanian National Consumer Protection Bureau (NACP) and the Romanian Competition Council, the "European Consumer / Competition Day" Meeting of the Romania Competition Council It was held in Bucharest as part.

New consumer policy

12. 4. 4. -An March 29, 2019, the member states have approved a plan to improve consumer rights and modernize the European Consumer Law to modernize the European Consumer Law.

New single framework for consumer rights from defective performance

2. 2019. 4. -The European Assembly on March 26, 2019, specially regulates consumers' rights due to lo w-quality products, digital content or services, that is, consumer rights for lo w-quality performance. Two legislative proposals were adopted. < SPAN> 29. 2019. 5-New laws on consumer rights for defect liability, that is, digital content and digital services ordered on May 22 were published in the European Union Office.