FAQs Malta Gaming Authority

FAQs

All B2C Licensees need to prepare AUP and can browse the record plan under the title "Auditor Player Funds & Amp; Amp; Gam e-income" of LRMS MGA. I came to the conclusion that B2C Licensee is actually under the influence of AUPS, but if you do not have the ability to find a record plan on your temporary LRMS scale, send an electric message to [ E-Mail Protected] to MGA. Please notify me.

Can practitioners access the MGA online portal to find out if their customers need to prepare this AUP?

The obligation to provide AUP lies in the license owner. If a practitioner submits documents on behalf of License, there is an option to request access. In connection with this, practitioners can access the LRMS/ online portal MGA only if access to LRMS itself from a licensed authority.

What auditors can cook AUP?

MGA's absent audit proposal suppliers can create AUP. By clicking the link, you can check the approved list.

How AUP should be represented by MGA and who needs to be represented?

AUP must express the license with MGA through the LRMS MGA that can be accessed from https: // portal. Mga. Org. Mt. AUP must be loaded into the withdrawal plan under the title "How to Audit and Gamble". This must be noticeable on the time of the cash year's completion on a licensed temporary scale.

What is the presentation period of AUPS in MGA?

AUP must be published in MGA every year within 9 months after the end of the License year's cash year. This applies, for example, after the year 1222.

B2 C-If the license exposure is outside your free period, it will be postponed for that year, but will the License Board be released from the creation of AUP?

The B2C-license owner must create AUP if the license is out of his own free period for a considerable period of the year.

Will the AUP be created if the B2C license owner hasn't started its business yet?

Yes, in this case, everything is a problem. MGA is already free from the request from AUPS preparation in the first year's economic year in the direction of the license, which means from the 2 currency year, and if Licensee does not work until the date Is not left.

Does the B2C license holder create AUP in the first year and then get a license?

no. For example, if a B2C license holder is permitted in April 2021, it is not necessary to create a 2021 economic year AUP. If you ignore this exception, the creation of AUP will be indispensable for the next few years.

Considering that the B2B license is effectively not under the influence of AUP, will this still be used in cooperation with the license for gambling 41 (2) (Ⅱ) (Ⅲ) commands and compliance requirements?

All B2B licenses are exempted to provide reports on AUP in cooperation with guidelines for the license and claims that gamble 41 (2) (II) and (III) gambling.

Does the B2B license owner who provide a joint connection jackpot need to regulate AUP?

All B2B licensing owners cannot regulate AUPs, regardless of whether they are providing a joint jackpot.

In the case of a business group license, is it true that the test range conducted to report taxation to gambling business and player resources is limited to licensed principal owners?

That's right. In the economic year of 2021, only the main owners of business glue prices need to create AUP. However, MGA evaluates this application for further accounting years, and all compositions in this political person will pay attention to the branch.

Which license should AUP represent?

AUP issuance requirements are applied to all MGA licensed companies except: -B2B License, -Coat that has been consent to be subject to accounting yea r-ended economic reports ending in 2021). Such companies are assumed to be an appropriate report for the fiscal year ending after 2022), and is a company that is included in the license of the corporate group and is still required to submit a report. Is not counted.

Commercial Communication Games

What is this paid communication game?

Commercial communication games are games approved to promote or approve products and proposals. If you are interested in the lottery to advertise products and proposals, you need to apply for a corresponding approval to provide a lottery.

How to apply for a paid communication game?

Through the license portal, organisations may apply for a gaming license for commercial communication. The application requires a fee of 25 euros or 0. 5% of the total prizes, whichever is higher.

What is the maximum bet in commercial communication games?

In commercial communication games, the purchase of a product or service is a condition for participation. If an additional participation fee is required, it must not exceed 2 euros per player and the value of the prizes must not exceed 250 euros.

What is the maximum prize that can be awarded in commercial communication games?

The prize for one event covered by commercial communication games cannot exceed 50. 000 euros. In limited communication games, the prize cannot exceed 250 euros.

What are the advertising limits?
  • Tolerate or encourage criminal or socially irresponsible behaviour;
  • {space}Present gambling as a means of solving problems;
  • {SPACE}Assuming gambling is a substitute for work.

Advertisements for games of chance must not refer to readily available credit facilities and must not tarnish the image of other licensees.

Are there any other restrictions on hosting commercial telecommunication games?

The winnings of commercial telecommunication games cannot exceed 100. 000 euros in a calendar month and 500. 000 euros in a calendar year.

Compliance

What is voluntary surrender?

Voluntary surrender is the voluntary termination of a license issued by the Authority. If an Authorized Person wishes to surrender a license issued by the Authority, the Authorized Person must access the MGA Portal and submit the application form "Licence - Surrender of Licence". The Authorized Person must follow the procedures provided by the Authority for the termination of the license in relation to the players, the Authorized Person's website, the Authorized Person's gaming system, the Authorized Person's liabilities and the fees payable.

Approval must be linked by appropriate information: promotes the public notifications signed by one of the companies of the company, this simple explanation, the reasons why the organization wants to give approval, and the distribution of license And what happens to the organization after that? In the notification, information about business suspension, players activities, remaining players, jackpots-folding information are still essential.

When does the license need to submit an information security incident report?

The information security incident report must be submitted to the MGA when appropriate:

  • Space} License information information security is not complied and has a negative effect on the confidentiality of the player's information.
  • Space} If the player cannot access his account for more than 12 hours due to a violation of the information security of Licensee.
What do you need to post an ad?
  • Advertising announcements need to comply with the claims specified by the rules for paid gambling communication (S. L. 583. 09), which shows the name of the license, license number, and the small age and serious information for roles. However, it is not limited to these. For gambling.
  • Advertising published in public networks must also comply with the rules.

Compliance Audits

This communication-What is an audit?

Management has the options that require at least one non-compression document to a permanent or time-based option for each licensing, which may be published by the office. 。 Of these, it is actually considered to accept only audits from the auditors approved by the institution.

What is the process of compliance audit?

When the authorities apply for the need for a ratio audit with License, Licensee accepts the approved auditors, adopted a "binding letter", and adopted statements on incomplete interest in incomplete interest. You need to. The external auditors who have been entertained will take three months to adopt an absolute report on the ratio audit in MGA. Later, the presentation of the MGA-Audit Group's report is conducted on an audit on the ratio of the claim, and all issues formed during the test are determined to be licensed.

Which approved audit vendor may be involved in licensing?

System and compliance audit proposal suppliers

nameRegistration numberRegistered states
BDO Technology AdvisoryC87755Malta
Cap Stone Ashua Lance LimitedC57993Malta
Deloitte Consulting and Technologies LimitedC23487Malta
eCOGRA Ltd4690117UK
Finance Audit LimitedC65281Malta
Gaming Associates Europe Limited9663955UK
GCS Assurance Malta LimitedC79687Malta
Global LabsC93984Malta
GLI Europe818473393Netherlands
Grant ThorntonC80426Malta
KPMGAB/26/84/12Malta
Kite ConsultantsC39922Malta
MalpepC98086Malta
Mothers ConsultingC29387Malta
Nove Audit LimitedC66782Malta
PricewaterhouseCoopersAB/26/84/38Malta
Kinel LtdC59317Malta
Radix TechnologiesC97052Malta
RNG Labs InternationalC58224Malta
RSM MaltaAB/26/84/53Malta

Audit offeror mandatory

nameRegistration numberStatus
Accubed Assurance LimitedC104324Malta
Ultima Assurance LimitedC91283Malta
Bailey Audit ServicesC53740Malta
BDO MaltaAB/26/84/06Malta
Borg Galea Audit CorporationC79290Malta
Cap Stone Ashua Lance LimitedC57993Malta
CG Audit LimitedC97404Malta
Core Audit CorporationC97823Malta
Deloitte Audit CorporationC51312Malta
Ecovis Malta LimitedC89831Malta
Ernst & Young Malta LimitedC30252Malta
FACT AuditAB/2/15/15Malta
Finance Audit LimitedC65281Malta
FST Audit CorporationC21500Malta
GCS Assurance Malta LimitedC79687Malta
Grant ThorntonC80426Malta
Griffiths & AssociatesC58472Malta
John Zammit & Partners (Audit & Assurance) LimitedC104557Malta
KPMGAB/26/84/12Malta
KSi MaltaLPA 92Malta
Mothers MaltaAB/26/84/39Malta
MJA AssuranceC106895Malta
NCMB AuditC97541Malta
Nove Audit LimitedC66782Malta
PricewaterhouseCoopersAB/26/84/38Malta
RJV Audit CorporationC78969Malta
RSM MaltaAB/26/84/53Malta
Steven Galea & Associates LimitedC93610Malta
VCAAB/26/84/46Malta
ZD AssuranceC66286Malta

For more information, please visit this page.

ESG Code of Good Practice

What are the MGA ESG Code incentive signals?

The ESG Code Recognition Mark is an assessment signal awarded to organizations reporting in accordance with the ESG Code to demonstrate their commitment to ESG. The mark is valid for one year from the award stage and can be renewed within the relevant reporting period. Licensees who meet the reporting requirements for Value 1 or Value 2 are awarded different seals and these licensees can substitute the grade they report on in a particular year.

Reporting organizations can display the MGA Code Recognition Signal Value 1 or Value 2 on their own website, corporate website, public network platforms and any publication licensed by the MGA.

Is ESG reporting optional?

Participation in this is optional, and licensed holders can decide whether to start reporting ESG achievements. However, it is strongly recommended to adopt this code for all MGA Licensees to enhance the commitment to continuous improvement of sustainable development and industry ESG performance.

Is ESG code applied to MGA recognition report?

At present, this code is applied only to B2C and B2B MGA license holders and does not apply to approval notifications. However, in the future, authorities may reconsider whether the holder of the approval notification is included in the application range of this code.

How is ESG data used?

The information provided to the MGA is used to track stakeholders involved in ESG. Authorities may disclose the aggregated information to show industry commitment to ESG comparison, but no information on individual applications or specific Licensei is disclosed.

Is ESG data kept private?

It should be noted that all confidential information submitted to the authorities in accordance with this standard is subject to confidentiality and disclosure obligations imposed by the Gambling Act (Article 583 Malta Law) and the accompanying assistance law. The submitted information will be examined within the MGA to evaluate the industry initiatives for the ESG problem. Authorities may decide to disclose general and anonymous information on industry ESG commitments and initiatives.

How was the ESG priority theme determined?

In identifying the ESG topic that evaluates the importance, MGA used a multifaceted approach based on investigations, experts, and consultation with Licensee. With this method, we were able to comprehensively understand industry practices and expectations, and contribute to the selection of balanced topics. The purpose of materiality evaluation is to maintain a balanced and wel l-managed framework in consideration of social impact, financial impact, existing report requirements, strategic importance for Malta or authorities, and ease of implementation. It was to do.

In the future, when the continuous revision of these regulations is performed, the ESG topic specified in the collaboration and consultation process may be added, and a wel l-balanced and quick approach to regulation. The commitment will be enhanced.

What level is the ESG report?

Grade 1 and Grade 2 are designed as basic ESG stereotypes, according to which reporting is required, with targets and specializations to be achieved, available to reporting organizations that have taken their first steps in ESG. Grade 2 is more promising and specialized for licensees with exceptional skills and huge ambitions in the ESG field. Licensees who meet the claims of Report 1 or Report 2 will be given different symbols.

If we open a Value 1 question in the first year, can we open a Value 2 question in the appropriate year?

It is at the discretion of the licensee to change the value of the report. It includes the opportunity to adjust the degree of reporting for further reporting periods, whether it is an increase from Value 1 to Value 2 or consumption from Value 2 to Value 1. All types of configurations introduced will be lovingly reflected in the incentive symbol of the MGA ESG Code assigned to the licensee.

Will ESG-reports be issued if the MGA has works or large-scale activities?

The Code refers to the work of licensees of MGA licenses. As a result, it is assumed that large operators will present information on their operations that fall into the area of ​​management oversight.

Can ESG-reports be adopted for corporate licenses?

Please refer to footnote 20 on page 20 of the regulations, where it is stipulated that "reporting entity" means a licensed MGA company (at group or corporate level) engaged in remote gaming, on whose behalf this statement is submitted.

Are there any costs associated with ESG reporting?

The Code is sold at the expense of the seat holders, and there are practically no additional cash costs associated with the implementation of this initiative.

Are there any consequences for not joining the ESG Code?

Participation in the ESG Code is voluntary and it is up to the licensees themselves to decide whether or not to start reporting on ESG results. However, we are gradually advising all licensees, especially those present in the CSRD territories, to play their part in the ESG Code.

Since ESG reporting is not considered essential, can I sign up once and then drop the role later?

Yes, but we do provide brief advice to companies, particularly those that fall within the scope of their CSRD exposure, to file reports that are in line with the Code.

If you have a B2C and B2B license, do you need to report the composite disclosure of the ESG report in both licenses, or do you need to choose either?

In this case, it is necessary to keep in mind that the corresponding level of B2C is applied.

How is ESG information provided?

Licensee is responsible for providing necessary information through the reporting system/ report tool. The licenser who has decided to participate in this provision can access this tool and regularly report the disclosure of the information included in this provision.

What are the report requirements for ESG?

The data of the report period (January 1st to December 31st) must be submitted by August 31 of the following year. For example, if the report period is from January 1, 2023 to December 31, 2023, the ESG report must be submitted until August 31, 2024.

Are there any recommendations to disclose ESG information?

Yes, before the start of the report period, the MGA issues a report tools used to disclose the ESG report and guides on the major aspects of the code.

Games

What are the types of games that allow you to license from management?

The following are the types of games licensed by management:

  • Type 1: A match against gambling and institutions, the result is determined by the random number generator, and the casino (including roulett, blackjack, baccaram, virtual sports), poker, institutions, lottery, secondary lottery, secondary lottery. It includes games such as.
  • Type 2: Gambling against institutions, the results are not randomly generated, but are determined by events and competitions that are unrelated to gambling, and the operator manages the coefficient proposed by the player. Those that manage their own risks,//
  • Type 3: The operator is not exposed to the gaming risk, but the operator is not exposed to the gaming risk, but it is a gambling that pays for the bet or pric e-based fee or other expenses, and gamble, poker bingo, betting, and other fee s-based games. Including players who play against players like poker,///
  • Type 4: Gamble license rules A game that competes for dexterity based on Article 8.

Where a game contains elements that could be classified into more than one of the above types, the Authority has full discretion to classify it into the type that it considers to most accurately reflect the nature of the game.

What is a vertical?

By definition, the term "gaming vertical" refers to a category of products which, because of their characteristics and how they distinguish themselves from other product categories, require specific safeguards to ensure that they are delivered in accordance with legal and regulatory purposes. For more clarity, the different industries include:

  • Casino
  • Live Casino
  • Scratch Cards
  • Lotto
  • Secondary Draw
  • Fixed Odds Betting, including Live Betting
  • Pool Betting, including Betting Exchanges
  • Peer to Peer Poker
  • Other commission-based games, peer to peer games such as bingo, but excluding pool betting, exchange betting and poker;
  • Lottery delivery services
  • Controlled Skill Games
  • Other Gambling Industries not included above
Is a separate license required for each type of game?

No. The Authority does not require licensees to obtain a license for each type of game. Operators who already hold a gaming service license or a license to offer significant games, if they wish to offer additional game types, must apply for the necessary authorization through the Licensee Portal.

Where are the game rules for online games?

The complete set of rules, including how players can win or lose the game, should be visible at least within one click of the playable page. After this click, players should be able to see the rules immediately. However, the rules can be categorized in this window and may require further clicks due to space constraints, but they should always be easily accessible and easy to understand.

For games that are started after being downloaded and installed on a compatible device, licensees must ensure that the rules are in any case displayed to players before the first bet is placed on the game.

Key Functions

What are the main features?

According to the definition, the term "major function" means the main functions, roles, or work that people do in connection with gambling bidding or gambling provision, and the possibilities are gambling resolutions and claims. It is to be shown by the guidelines (guidelines (2018 Guidelines 3)) regarding compliance.

Principal Person requires absolute knowledge, awareness and access to the applicant or Licensee's business to perform the appropriate principal function.

The applicant must apply to his appropriate principal function, not only when applying for a principal function certificate, but also on the subsequent changes.

For more detailed information, please refer to https: // www. MGA. Org. Mt/licensee-hub/Applications/Indivals/key-function-director/.

What is the role of keyfunction?

Keyfunctions vary depending on the similarity of the license, and the absolute list can be found in part 2 of the guidelines on gambling license and claim compliance (2018 Guidelines 3).

What are the important features in the short term?

If the owner of the main function does not have the ability to execute its own functions / functions in the power of alleviating events, those who do not have a certificate but have the main responsibilities will temporarily have these functions / functions. Has the ability to execute. In any case, the main functions / duties are entrusted to this person, so they must be notified to the main unit immediately, even in any case. Such temporary duties may exceed one calendar month, but may be extended if the institutional written in advance.

What is this continuous ability formation (NPR)?

In order to ensure this, the most important factor is the integrated and accompanying endless professional formation (NPR) elements. As a result, Keyerson needs to apply for an extension of this extension because the number of CPD hours was small in the calendar year of the previous certified period, as the key person was approved for one of the main duties in his own certified period. There is. The low CPD time required is stipulated in the "primary responsibility approval policy".

An important individual must meet the CPD requirements for each important role that is given authority when applying for its important position. Therefore, there is no need for annual reports or notifications before the spread of authority.

What is the qualified CPD-Watch?

The following is a comprehensive list of methods applied to achieve CPD requirements.

If it is not described below, an hour of CPD will be imposed every time you actively participate in a qualified professional educational event except for dinner and break. CPD watches can also be obtained in 30 minutes.

  • Professional Education Event: These events include courses related to this main function, i n-house training, meetings, seminars, and workshops.
  • Presentation: These events include presentations by suppliers and systems related to this main function. Under such activities, you cannot receive CPDs over 4 cpd hours a year.
  • Guidance / Lecture / Presentation: This activity includes presentations and courses related to major duties. In such activities, CPD watches can get two times the first presentation, for example, tw o-hour CPD watches. The CPD watch cannot be acquired after the second and subsequent presentations as long as the content is significantly changed or/ or updated.
  • Article publishing: This activity includes publishing directly related to the main features shown. Such publications must be registered in the key person and are posted on the official publication or website. The CPD watch occurs based on the number of characters in the publication, causing an hour CPD for 500 characters.
  • Specialized test: This activity relates to the approval of the exams related to the employee's duties. A 2-hour CPD occurs per test that won the passing score. < SPAN> Important individuals must meet the CPD requirements for each important role that is given authority when applying for that important position. Therefore, there is no need for annual reports or notifications before the spread of authority.

What is the qualified CPD-Watch?

The following is a comprehensive list of methods applied to achieve CPD requirements.

Licence Applications

If it is not described below, an hour of CPD will be imposed every time you actively participate in a qualified professional educational event except for dinner and break. CPD watches can also be obtained in 30 minutes.

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Professional Education Event: These events include courses related to this main function, i n-house training, meetings, seminars, and workshops.

{space}

Presentation: These events include presentations by suppliers and systems related to this main function. Under such activities, you cannot receive CPDs over 4 cpd hours a year.

  • Guidance / Lecture / Presentation: This activity includes presentations and courses related to major duties. In such activities, CPD watches can get two times the first presentation, for example, tw o-hour CPD watches. The CPD watch cannot be acquired after the second and subsequent presentations as long as the content is significantly changed or/ or updated.
    • Article publishing: This activity includes publishing directly related to the main features shown. Such publications must be registered in the key person and are posted on the official publication or website. The CPD watch occurs based on the number of characters in the publication, causing an hour CPD for 500 characters.
    • Specialized test: This activity relates to the approval of the exams related to the employee's duties. A 2-hour CPD occurs per test that won the passing score. An important individual must meet the CPD requirements for each important role that is given authority when applying for its important position. Therefore, there is no need for annual reports or notifications before the spread of authority.
    • The following is a comprehensive list of methods applied to achieve CPD requirements.
    If it is not described below, an hour of CPD will be imposed every time you actively participate in a qualified professional educational event except for dinner and break. CPD watches can also be obtained in 30 minutes.

    {space}

    Professional Education Event: These events include courses related to this main function, i n-house training, meetings, seminars, and workshops.

    {space}

    Presentation: These events include presentations by suppliers and systems related to this main function. Under such activities, you cannot receive CPDs over 4 cpd hours a year.

    {space}

    Guidance / Lecture / Presentation: This activity includes presentations and courses related to major duties. In such activities, CPD watches can get two times the first presentation, for example, tw o-hour CPD watches. The CPD watch cannot be acquired after the second and subsequent presentations as long as the content is significantly changed or/ or updated.

    {space}

    Article publishing: This activity includes publishing directly related to the main features shown. Such publications must be registered in the key person and will be published on the official publication or website. The CPD watch occurs based on the number of characters in the publication, causing an hour CPD for 500 characters.

    {space}

    Specialized test: This activity relates to the approval of the exams related to the employee's duties. A 2-hour CPD occurs per test that won the passing score.

    Participation or attendance in the above activities will be counted as CPD time if the activity is related to the major role of the applicant. The key person, which has the authority to play multiple important roles, must meet the CPD requirements associated with each role. However, if a specific CPD activity is considered to be associated with multiple important duties, it may be deemed that the requirements for each relevant role are satisfied at the same time.

    If you have any questions, the key person can contact the authorities' compliance department ([Email Protected]) to confirm that specific activities are appropriate for a specific role.

    How to apply for a license?

    You can submit a license application by selecting "New License Application" from the license portal. The applicant can log in to the portal and apply according to a simple procedure. The portal provides a dedicated timeline that allows users to track the application status in real time to ensure efficiency and transparency.

    Details about license fees, rules, guidelines, and technical checklists are listed in the MGA website's "Regulations Framework" section. The main page of the portal has a link to multiple training videos that introduce general license applications.

    What kind of license do you have?

    Authorities can issue a license for the following categories:

    {Ruit}

    Gambling service license

    • License for providing or operating gaming services;
    • A license that provides and operates an important element of gaming, or
    • Software for creating, collecting, controlling, or processing key registration data is installed separately, as part of the system, and/ or such software. A license to provide and operate the control system itself.
    • You need to meet the following criteria before the games are licensed by the authorities;

    (I) Bet that can participate in the game (II) In a coincidence (III) cash or prize money.

    Who can apply for a license?

    Companies based in the European Union (EU) or European Economic Area (EEA) are qualified to obtain a license if they meet the requirements for equity and annual financial reports.

    If a license applicant is identified as a corporation, the applicant has the option to apply for a license to his or its own group. In the latter case, all reference to the applicant in the original regulation is deemed to be applied to all members of the corporate group, and all members of the corporate group and all of them are assigned. Is a solidarity and treated as a licensee.

    What happens after submitting an order to the authorities?

    • When the order is accepted, the applicant is notified of the status and is informed who is considered a major window for licensing. The MGA not only provides the necessary documents to complete the order assessment according to the gaming method, but also requests backing information and/ or corrections.
    • Once submitted, you can browse and access from the licensing portal Licensee or the applicant's timeline. The gaming license is immediately transferred to the approval group, and the applicant receives the official certificate receiving the approval order by e-mail if the approval order is at a glance.
    • Licensei is given a 9 0-day business start period after licensing. However, license fees, compliance fees, and gaming taxes must be paid from the license acquisition stage. Licensee must submit a business start approval two days before the start date specified in the application form. This approval can be confirmed on the License portal. If you do not start your work within the specified period, you must apply for a perpetual suspension of a license for up to 9 months in the License Portal (licens e-independent pause). < SPAN> If the license applicant is identified as a corporation, the applicant has the option to apply for a license to his or its own group. In the latter case, all reference to the applicant in the original regulation is deemed to be applied to all members of the corporate group, and all members of the corporate group and all of them are assigned. Is a solidarity and treated as a licensee.

    What happens after submitting an order to the authorities?

    After submitting an order to the authorities, the authorities will determine the payment calculation and conduct a preliminary test to confirm that the order is absolute. All orders that may be incomplete will be given one unfinished status once for 60 days. If the order is not completely resubmitted within this period, the order will be rejected and closed.

    When the order is accepted, the applicant is notified of the status and is informed who is considered a major window for licensing. The MGA not only provides the necessary documents to complete the order assessment according to the gaming method, but also requests backing information and/ or corrections.

    Licence Fees

    If the application is submitted, will the authorities approve it?

    Once submitted, you can browse and access from the licensing portal Licensee or the applicant's timeline. The gaming license is immediately transferred to the approval group, and the applicant receives the official certificate receiving the approval order by e-mail if the approval order is at a glance.

    When can I work after getting a license?

    Licensei is given a 9 0-day business start period after licensing. However, license fees, compliance fees, and gaming taxes must be paid from the license acquisition stage. Licensee must submit a business start approval two days before the start date specified in the application form. This approval can be confirmed on the License portal. If you do not start your work within the specified period, you must apply for a perpetual suspension of a license for up to 9 months in the License Portal (licens e-independent pause). If a license applicant is identified as a corporation, the applicant has the option to apply for a license to his or its own group. In the latter case, all reference to the applicant in the original regulation is deemed to be applied to all members of the corporate group, and all members of the corporate group and all of them are assigned. Is a solidarity and treated as a licensee.

    What happens after submitting an order to the authorities?

    After submitting an order to the authorities, the authorities will determine the payment calculation and conduct a preliminary test to confirm that the order is absolute. All orders that may be incomplete will be given one unfinished status once for 60 days. If the order is not completely resubmitted within this period, the order will be rejected and closed.

    When the order is accepted, the applicant is notified of the status and is informed who is considered a major window for licensing. The MGA not only provides the necessary documents to complete the order assessment according to the gaming method, but also requests backing information and/ or corrections.

    If the application is submitted, will the authorities approve it?

    Once submitted, you can browse and access from the licensing portal Licensee or the applicant's timeline. The gaming license is immediately transferred to the approval group, and the applicant receives the official certificate receiving the approval order by e-mail if the approval order is at a glance.

    Limited Commercial Communication Games

    When can I work after getting a license?

    Licensei is given a 9 0-day business start period after licensing. However, license fees, compliance fees, and gaming taxes must be paid from the license acquisition stage. Licensee must submit a business start approval two days before the start date specified in the application form. This approval can be confirmed on the License portal. If you do not start your work within the specified period, you must apply for a perpetual suspension of a license for up to 9 months in the License Portal (licens e-independent pause).

    Will the authorities charge a fee to a business operator who wants to interview with the authorities?

    no. The contract office does not charge a fee for interviewers, licensed holders, and service providers.

    What kind of service can you outsitos and?

    Management recognizes the fact that outsourcing is currently an indispensable part of most gaming operators. This is due to cost advantages, specialization, or other reasons that the operator thinks appropriate. The types of supplies that are considered to complement the approved activities are described in the outsourcing policy.

    How much is the minimum paid equity capital requested by the authorities?

    Authorities require the following minimum paid equity capital when a company that applies for a license is registered in the jurisdiction:

    Gambling service license

    Low-Risk Games

    {Gambling service license}

    Type 1-minimum 100. 000 euros

    {Runverse}

    Type 2-minimum 100, 000 euros

    rumor

    Type 3-minimum 40.

    {set}

    Type 4-minimum 40. 000 euros

    License for providing important gambling games:

    Companies with multiple types of licenses must meet the abov e-mentioned stock requirements up to a total of up to 240. 000 euros.

    Companies holding or applying for a corporate license must have the minimum submitted capital to any of the organizations contained in the Corporate license.

    What are important changes?

    If you have a significant change during the license period, you must submit a new license application. Important changes include:

    overview

    Changes that have an impact of 75%or more of the ownership, domination, or financing of potential applicants;

    change

    Changes that need to submit a new business plan, such as the content of the product and the significant changes in the related markets, need to be revised on financial prediction.

    Player Protection

    change

    Other changes that require r e-evaluation of submitted policies, procedures, and other documents.

    If there is an important change to support the applicant, it is not necessary to resubmit all of the information submitted to the authorities. However, all other updated documents, formats, / or information, and details of the application must be submitted through the applied application fee through the License Portal.

    How can you file an objection to the authorities' decisions?

    If you are dissatisfied with the administrator's conclusion, there is an option to send a notification of the secretariat to the person in order to comply with the administrative court in accordance with the annotation of the 43 gambling method (Chapter 583, Malta Republican Law). be.

    What is the approved fee?

    The amount depends on the similarity of permission to agree to the meeting (S. L. 583. 03) for a gambling resolution. The initial license fee must be paid in the final retaliation of the order before issuing the license. Annual license fee must be paid in advance, and it is not eligible for refund.

    What is gambling tax?

    Gambling tax is levied on gambling revenue that businesses have obtained from the final customers in Malta in accordance with the gambling tax ordinance (S. L. 583. 0).

    Gambling taxes are paid monthly, submitting a formal tax return, including the appropriate data for calculating the declared tax.

    More detailed information is specified in the gambling business rules (S. L. 583. 0) and is published on the management website.

    What is the contribution to meet the requirements?

    The compliance fee is based on the method specified by the part A of the first application form (S. L. It is a fee paid for a qualified work form. Compliance is paid for portrait 1, portrait 2, portrait 3, and portrait 4. It is in the direction of the game obtained in the direction of the license period, depending on the portrait, according to the portrait of the approved game.

    Information on collection of complaints is the rules related to training camps for gaming license issuance (S. L. 583.

    How to apply for a limited paid communication game?

    The organization can apply for permission for paid communication games through the MGA Licensis portal. Application requires a 25 euros fee.

    Are there any other restrictions on holding a limited paid communication match? < SPAN> If you are dissatisfied with the administrator's conclusion, send a notification of the secretariat to the person himself in accordance with the report of the 43 gambling method (Chapter 583, Malta Republican Law). There is an option.

    • The amount depends on the similarity of permission to agree to the meeting (S. L. 583. 03) for a gambling resolution. The initial license fee must be paid in the final retaliation of the order before issuing the license. Annual license fee must be paid in advance, and it is not eligible for refund.
    • Gambling tax is levied on gambling revenue that businesses have obtained from the final customers in Malta in accordance with the gambling tax ordinance (S. L. 583. 0).
    • More detailed information is specified in the Gambling Business Rules (S. L. 583. 0) and is published on the management website.
    • The compliance fee is based on the method specified by the part A of the first application form (S. L. It is a fee paid for a qualified work form. Compliance is paid for portrait 1, portrait 2, portrait 3, and portrait 4. It is in the direction of the game obtained in the direction of the license period, depending on the portrait, according to the portrait of the approved game.
    • How to apply for a limited paid communication game?
    • Are there any other restrictions on holding a limited paid communication match? If you are dissatisfied with the administrator's conclusion, there is an option to send a notification of the secretariat to the person in order to comply with the administrative court in accordance with the annotation of the 43 gambling method (Chapter 583, Malta Republican Law). be.
    • The amount depends on the similarity of permission to agree to the meeting (S. L. 583. 03) for a gambling resolution. The initial license fee must be paid in the final retaliation of the order before issuing the license. Annual license fee must be paid in advance, and it is not eligible for refund.
    What is gambling tax?

    Gambling tax is levied on gambling revenue that businesses have obtained from the final customers in Malta in accordance with the gambling tax ordinance (S. L. 583. 0).

    Gambling taxes are paid monthly, submitting a formal tax return, including the appropriate data for calculating the declared tax.

    More detailed information is specified in the gambling business rules (S. L. 583. 0) and is published on the management website.

    • The compliance fee is based on the method specified by the part A of the first application form (S. L. It is a fee paid for a qualified work form. Compliance is paid for portrait 1, portrait 2, portrait 3, and portrait 4. It is in the direction of the game obtained in the direction of the license period, depending on the portrait, according to the portrait of the approved game.
    • How to apply for a limited paid communication game?
    • Are there any other restrictions on holding a limited paid communication match?
    • What is the maximum speed and price of limited commercial communication games?
    To be certified as a limited communication game, the game fee must not exceed 2 euros per player.

    Also, the event fee must not exceed 250 euros.

    Who applies to participate in limited commercial communication games?

    Persons or legal entities interested in hosting lotteries or tomboli that do not fall under low-level games must apply for a limited commercial communication game permit.

    What are low-risk games?

    They are non-commercial games, such as some lotteries and symbols. Commercial communication games and limited commercial communication games fall under low-risk games.

    What are minimum games?

    A minimum game is a game with a maximum rate of 1 euro and a maximum prize of 100 euros.

    A de minimum game is a game that is free from taxes and does not require a permit.

    Who needs to apply for non-profit gaming?

    All non-profit organisations wishing to run a lottery or Lottotron must apply for a non-profit gaming permit. To be considered a non-profit game, at least 90% of the net revenue must go to the non-profit organisation.

    How can I apply for non-profit gaming?

    Non-profit organisations can apply for a non-profit gaming permit through the MGA Licensing Portal. Each application must be submitted 10 days before the start of the event, together with the non-profit activity permit application, together with a processing fee of 25 euros.

    What is the maximum fee for a non-profit match?

    It cannot exceed 5 euros per player.

    How long does the low-risk gaming permit apply for?

    The permit only applies to the individual event. It expires after the event and cannot be extended or transferred.

    How many times per month or year can I run minimum games?

    Without a permit, you can run up to two minimum games per month, but not more than 10 in total in a calendar year. If an individual or business wishes to host a larger event, they must apply for a limited commercial online gaming license.

    Do non-profits pay back the money for monthly non-profit grave visits?

    The return of funds to the no n-profit organization, Tombb, is not taken into account.

    Ground Gambling: What is a sel f-back in the first place?

    The sel f-corner is basically a sel f-exrression on land. Players have the options for self-exploring from all facilities provided by gambling, and in fact, during the entire period of self-exposition, he has lost his ability to visit ground facilities. It will be.

    • Terrestrial gambling: What is the process of accepting a conclusion about sel f-gambling?
    • In addition, the player has a certain opportunity to demand a suicide bombing on the premises of the Malta gambling section in SmartCity, Kalkara, or at the Flur-De-Lyss, Birkirkar Fund's Flur-De-Lyss Fund office.
    • If the player is currently doing bankruptcy, it will be applied to all facilities provided by gambling. During the entire period of sel f-bankruptcy, players have no opportunity to visit Gambling facilities approved by MGA. However, discussions related to sel f-bankruptcy, such as extension of the deadline, are exceptions. The exception is to detain visits to bars, restaurants, or other facilities on the land of gambling facilities.
    • If a player clarifies sel f-bankruptcy, there are 6 months, 12 months, or a 1 2-month option. Later, as established, it is not possible to release it before the expiration of the period when sel f-bankruptcy is mechanically canceled.
    • Treasure gambling: Does the licensed ground operator have the ability to impose themselves?
    • Remote gambling: For example, why is it a serious game?
    • Remote gambling: What kind of content should be posted on the site for the protection of a responsible gambling/ player?
    The operator who has acquired the license needs to be posted on the website:

    {space}

    Details of operators with license

    {space}

    Space} A display that indicates the gambling of minors.

    {space}

    The inscription of the "responsible game" that explains that gambling is harmful to leave it alone, and information about player support measures on the website.

    {space}

    Dynamic print or snake sign.

    {space}.

    Links to web pages or applications that include all necessary information on the responsible gambling required by the command. This information is clear and easy to understand, and must be accessible from anywhere on the website.

    {space}

    Space} A link where players can contact one or more organizations that support gambling.

    {space}

    In the message before the initial payment, provide information and access to available tools and responsible games.

    Remote gambling: Is a responsible gambling tool to provide to players?

    Operators licensed by Malta Gambling stations, in accordance with the player protection command (2018 Directive 2), must provide players a certain period or indefinite option. Sel f-exclusion options must be simple and easy to access.

    In addition, the operator must provide the option to set the deposit limit and the betting limit to the player so that the player can set a reality test to control gambling.

    What other tools do players use for responsible gambling? In addition to the essential tools that the operator should provide to the players, the operator strongly recommends providing the following tools:

    {space}

    Both deposit and play limits. Currently, the Player Protection Directive (Directive 2/2018) requires all limits to be offered, but operators are encouraged to offer both limits.

    Recognition Notices

    {space}

    Loss limits allow you to limit the amount of money a player can lose in a certain period of time (usually daily, weekly or monthly).

    Sports Betting Integrity

    {space}

    space}Time or session limits allow you to limit the amount of time you can spend on a game.

    {space}

    Time Auto/Short Breaks work almost the same as self-exclusion, except that their duration is at least 24 hours and not more than 30 days.

    Remote Gaming: What happens if a minor accesses and uses the site?

    If a minor or person under the age of majority creates an account, earns money and uses gaming services as soon as it becomes known to the operator that the account owner is under the age of majority, the operator is obliged to close the account and return all deposits made by the player.

    All excess winnings received by the minor must be forfeited to the operator. Remote gambling: what is the difference between account closure and self-exclusion?

    If a player requests an account closure, it means that if the player wants to open his account again, he can do so by simply contacting the support service. Despite the fact that requests for account closure are made for various reasons or for no reason at all, it is important for operators to confirm with the player that the request for account closure is not made due to problems with gambling or problem gaming. It is recommended to find out the player's answers during this conversation in order for the operator to be completely sure that the lock request is unrelated to gambling harm.

    Simply closed accounts can be opened upon request if the player mentions questions related to gambling problems or gambling control, but operators must establish self-exclusion on the account. Self-exclusion can be either fixed or unlimited, depending on the player's request, the information provided by the player and at the operator's discretion, and the operator can only extend the period of self-exclusion. Operators must not use a self-exclusion period shorter than the player requested, nor try to persuade or encourage the player to set a shorter period.

    Sel f-exclusion is different from the closing of the shared account because it is a means of gambling adjustment that is serious, and prevents the player from stopping the account for a certain period or a lifetime. If sel f-exclusive is established, the resumption of the account is not only closed at the discretion or at the request of the player after the exhaust period. Self-Exclusion is designed for this purpose so that the player can rest from gambling, but in this one, you have to take help to resume your account. Don't forget.

    Remote gambling: Is there a possibility of sel f-exclusion for specific products?

    All licensors must always provide opportunities to exclude themselves from any game work for a specific period or indefinite period. However, by displaying the defense of the player (2018 Guidelines 2), the licenser can provide sel f-exclusion on a specific product or specify the specific game industry. However, it should be virtually important to note that this is a voluntary sel f-exclusion and not a candidate for specific or lifetime sel f-exclusion.

    Licensers may not be able to use all licensors because they may not provide sel f-exclusion opportunities for specific products or gaming verticals.

    Remote game: Do players have the ability to access their accounts and eliminate themselves?

    MGA approved operators must provide players with opportunities to eliminate themselves for a specific period and indefinite period. If sel f-exclusion is set for a specific period, the player has an option to extend or shorten that period.

    With an increase in sel f-exclusion, players are required to receive requests and quickly confuse with operators who increase the period of sel f-exclusion. Lampage stages are not considered when increasing the sel f-exclusion period.

    Remote game: When can players short or release the sel f-exclusion period?

    Players can always request a decrease or complete release of voluntary exclusion. To do so, the player must submit a request to the operator on the requirements of sel f-exclusion and how the conditions for justifying sel f-exclusion have changed. The operator determines the request at that discretion.

    If the operator senses a request for a specific sel f-exclusion or cancellation, the account is not only closed after 20- 4-4 (24) hours after receiving the request from the request by the operator. There is an option that will be closed after 20-4-4 (24) from the stage of receiving the request from the request from the request by the request by the request by the request by the request by the request by the request by the operator.

    If the request is a lifelong sel f-exclusion, the player's account has an option to be closed, not just after 7 days have passed since the date of the decrease in sel f-examination or cancellation requests.

    Remote Game: Is the sel f-exclusion of all brands managed by the licensed used?

    Players have the options to exclude all brands invited by Licensee according to their requests. If Licensee manages multiple brands and registered any of them separately, there was a demand for Licensei if the player demanded sel f-exclusion at any grounds and does not consider serious gambling problems. There is an option to use sel f-exclusion only for brands.

    If there is a request for sel f-exclusion based on a problem gambling, the sel f-exclusion of the player must be from all the brands managed by Licensei, and it does not matter if the player has an account on this brand.

    If sel f-exclusion is needed for the problem gambling, management advises to assign a license to the player, and in fact, they require that they eliminate all types of accounts they have for all other licenses. They use cheap block software to actually prevent access to gambling sites.

    Remote gambling: How long should I continue to eliminate myself?

    Although there is no deadline set to provide a business operator to eliminate himself, the administrator advises that businesses provide proper conditions:

    {space}

    24 hours

    {space}

    48 hours

    {space}

    Seven days

    {space}

    30 days

    Start-ups

    {space}

    90 days

    {space}

    180 days

    {space}

    365 days

    Remote gambling: If the player uses the first limit or higher for gambling, which limit is included and the priority is included?

    If the player uses a certain number of limits in a serious gambling, the value must be the most difficult limit.

    For example, players clarify € 20 a day and € 40 per week. On the first day, players have € 20, and there is no option to allocate (the harshest limit is used). Two days later, the player will be € 18. This amount is lower than the day limit of € 20 venture, so the player's limit will not be valid and will not be able to speak any more. On the third day, the player placed € 40 in soVokups in one week, and it needs to be set, and the hard limit is performed, so customers actually have a limit of € 20 per day. Players who are not paying attention to the fact that they are included have the option to place only € 2.

    If a player always place another € 2 toward the end of the week, he will have the function of creating a bet until the end of the week, for example, how tight restrictions will work.

    Distance gambling: In what circumstances is the operator obliged to implement the ADR conclusion?

    avatar-logo

    Elim Poon - Journalist, Creative Writer

    Last modified: 27.08.2024

    To be in compliance with the Malta Gaming Authority (MGA), operators must hire an authorized Audit Service Provider to conduct a review of their. Malta's gaming industry employed 10, people in full-time equivalent positions as of the end of , a significant increase of % compared. Have questions about working at Malta Gaming Authority? Read answers to frequently asked questions to help you make a choice before applying to a job or.

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