Reddogcasino Reviews Read Customer Service Reviews of 2 of 4
Reddogcasino Reviews
It is not enough for the payout request to be ridiculous, for example, a slot operation. I took a screenshot of the jackpot bonus round prize money and paid out only a part of the prize money. I tried to contact the help desk, but I just pretended to be unknown, including what I recommended as a screenshot.
Skill Date: August 12, 2022
Reply from reddogcasino
Thank you for the review. We apologize for any inconvenience. Customer opinions can help us to improve services provided to customers and other customers.
Regarding concerns about the bet money, it is important to emphasize that we are doing our best to provide interesting prizes and to balance our marketing services. In fact, in the online gambling industry, it is common to add specific conditions to prizes. The proportional gambling application is designed to secure loyalty and maintain the integrity of our game platform. In fact, we believe that the demands we make are fair and absolutely executable.
In addition, we will point out that information on the prize prizes is detailed in our rules and standards, and that all customers need to be familiar with the company before registering our account. By registering, you will automatically understand the rules and standards of our casino and agree to comply.
Please be assured that Red Dog Casino guarantees a fair play by implementing a powerful mult i-platform game software based on the advanced RNG (random number generator) technology. This development guarantees a truly random and unbalanced result in all games provided in Red Dog Casino. When playing our games, all customers have no chance to doubt that the end of each round is random and fair.
We are very surprised to hear this story and are waiting for details. In the future, we will help you as much as possible so that similar stories will not occur, so please let us know if you have any additional information.
For more support, contact the help desk by chat or telephone.
We look forward to your answer.
1 January 2023Aweful experience with this "Casino"
A terrible skill at this "casino". It is literally impossible to win with this casino. The deposit fee is out of the law. I deposited € 90 from my bank account to € 110. Don't approach.
Skill Date: December 26, 2022
Reply from reddogcasino
We sincerely apologize that you were not satisfied with our service. Thank you for taking the time to leave us such a review.
Please note that for safe gaming and a secure deposit confirmation, you will have to submit a number of documents on our website. This is a fairly standard procedure in the industry and allows us to eliminate the possibility of errors in profit distribution. Approval of submitted documents takes 2-3 business days. However, if documents are not submitted immediately, the casino may require more time to process them.
On our "Rules and Conditions" page you will find a detailed explanation of the verification and payment process. We encourage you to familiarize yourself with the conditions for successful account verification, as well as the terms and limits of each option, before submitting a payment request.
We understand that you are concerned about high fees for account replenishment, but we do not charge such fees. The bank through which you transact, as well as all other intermediary banks/payment providers, may, at their discretion, charge additional fees for processing and/or currency exchange as an additional fee for international transactions. The possibility of such fees being charged is stated in our Terms of Use. Such fees will be fully borne by you, but we will be happy to assist you in this matter.
Please contact our support service via chat, phone or email. We are available 24/7!
20 Aug 2021Reddogcasino in US so good work and…
Reddogcasino in the USA works very well and withdrawals are fast! It's easy to withdraw $1900 in BTC.
Date of experience: August 20, 2021
April 16, 2023Id give them zero stars if i could
I would give zero stars if I could. I played at this casino and spent huge amounts of money over the course of several months and they came to me in March on the pretext of a November deposit. I told them I was not overdue and they made a bad transaction on my credit card. The worker Martha forced me to withdraw my bezladitsa and said she would come back and ask for documents showing that I had overdue my bezladitsa since I had obviously paid. After I gave her all the necessary documents she came back and said that she was the company that manages your credit card and that they needed a recorded phone call with you. I can do nothing to stop this harassment and I will not cancel any charges from the credit card company. I will not cancel any kind of credit card charges and now they are threatening to put it on my credit report. This is the worst scam.
Skill Date: March 8, 2023
Reply from reddogcasino
We sincerely apologize for the inconvenience and dissatisfaction you have experienced using Reddogcasino's services.
In fact, we inform our customers that, according to our standards, each customer must immediately make all payments to our address and must not attempt to reverse full payments or settle any actions that may lead to the reversal of such payments by third parties. In case of such actions, the customer must compensate us for any reversal, refusal or reversal of any kind of payment by you and any kind of losses suffered by us as a result.
We would like to emphasize that in the event of a dispute between you and us, our customer service is obliged to try to find a consistent solution. We do not intend to hold you responsible, but the response to chargebacks is important. We could not forget this issue without interest, especially considering that it is likely to affect the impact of the charge.
Since you have been working with us for a long time, we tried to collect all the necessary confirmations so as not to miss any necessary details and so that this situation does not upset your emotions by working with us.
Learn our communication with the VIP host and, in consideration of your reputation as a lon g-standing member, we did not focus on the return of abolished funds. But to do this, you need a certificate that your discussions with your bank are really postponed and the subsequent conflict will be assumed to have a subsequent impact and accept the right conclusions. For this reason, we ask you to provide images of your Internet Bank's "Disputes" tab. As a comfortable option, our VIP host also suggested that your Yukyo talks three together to prove that you cannot access several disputes.
If you feel uncomfortable during this story, I would like to apologize. We are very grateful that you are a member of our casino.
If you have any questions, please contact the support service by chat or telephone.
January 24, 2022SCAM
You are ready to arrest your funding, but wait for a certain amount and a large barrier when it cashes. These people will guide you for a long time until you irreparable. They continued to devise excuses for excuses, that's why my account was not confirmed, and I said I was actually confirmed, and I arranged photos on the screen that confirmed all my texts. Ta. Eventually, I surrendered and had the beginner level 600 that won with them. And, as I arranged, they immediately sent me a lightning message and said that my account was being tested. No, I am distracted to register myself, but interestingly, I encouraged me to be guided by the slot. Lv Online Lot and PULSZ, for example, cashing a large amount of money of a specific number of money, which was actually my list, but there was no task. I manage it once in the royal ace, and then the red tape, for example, I do not recommend that I do not actually use Royal Ace and Slotmadness, and generally all kinds of games. Applying all the casinos to use, the elementary school believes in me, I swear, I have all the opportunities to pay for you that these space is actually fraud, but the process is a problem. Pray for the player.
Skill Date: January 24, 2022
November 25, 2023Red dog is a scam
Red Dog is a scam. For example, when making bitcoin, they take the name of the fee to set 15 % of the amount you have entered. They say they basically come from Bitcoin Network, but this is not true. Apart from this, they have a process to bring out the funds of the whole century. Do not start ACC. The game services they use are also considered fraud. VI gaming. They have a dealer alive, but sometimes the dealers are talking about those who are not in the public. I am careful
Skill Date: November 16, 2023
Reply from reddogcasino
Thank you for your review.
We are happy to inform you that our casino does not charge any deposit fees, but that the appropriate payment providers have every chance to charge supplementary fees at their discretion. As for BTC payments, they may still depend on the BTC course at this time. We hope that validation will be considered as an essential step for one time that is important for this, to ensure that the winners will be legitimate owners and generally follow the specified dates.
If you have any questions, we are available to help you 24/7 via chat, phone and email!
Read other reviews of Reddogcasino 5 July 2023Total Scam
A total scam! This is the first time I've seen a casino that does such a scam-like thing. It's a shame, because they were pretending to be a legitimate online casino!
Skill Date: March 15, 2023
Reply from reddogcasino
We are sorry that our proposal did not meet your expectations. Your comments are important to us and we will carefully identify them so that we can offer you better offers. We appreciate that you have acted that our concerns are focused on this point.
As detailed in our rules and standards, in the interest of the security of the games and reliable proof of payments, customers are asked to submit a number of documents, the absolute list of which can be found on our website. The promotion of the submitted documents takes 2-3 business days. However, if the submitted documents are not submitted immediately, the casino may need additional time to process them.
We understand that you are concerned that some prizes have a maximum payment limit, so we will respond to that. Winning amounts that exceed the maximum payment limit will be debited from the purchaser's account balance or mechanically debited at the time of claiming the winnings. Winnings that exceed the payment limit collected at the end of the bet are not eligible for redemption, as they remain applied to the balance until this limit falls below $0, 3 or is not removed.
It is basically clear that this information is not listed on our buyers, for example, on the "Terms and Rules" page. The Company wants to emphasize that information on bonus standards is detailed in our rules and standards, and that all customers need to understand their consistency before registering our account. Masu. By registering, you will be mechanically approved to understand our standards and agree to comply with it.
We are ready to provide subsequent support for you and provide a detailed educational program in your account status for more personal awareness of your story. Please use the help service that is open all year round.
Read other reviews of Reddogcasino 9 June 2023Scam and unfair T&C
It took within two months to test the document, and then all of these, 600 and 00, to get the only 327, 00 of 00. I expect 5 BDs and have been forced to wait for 5 BDs, I call them, they have the right to bring deposits, actually written in T & TAMP. I was told; mp; Do not waste your time and resources, there is a profit, these funds are honestly acquired, right, I will not apply this website again, you If it is a bad review, this is not all, a direct lie.
Skill date: 30 May 2023
Reply from reddogcasino
I am sorry that our proposal did not meet your expectations. Your reviews are very important for us, and we will always provide your comments for subsequent increase of service-property values.
You need to send a bundle of documents on our website to ensure the safety of the game and the proof of payment. Promotion of the sent documents takes 2-3 business days. However, if the documents are not sent immediately, the casino may need an auxiliary time to handle them. After that, if your account is proven, it may take up to 5 business days before the payment request is approved, depending on the selected payment method. In fact, we believe that it is important that the payment conditions of all banking methods that are easy to access, and the thorough explanation of the confirmation and payment process are presented in the bank section of our website. Before sending a payment request, we recommend that you understand the claims for successful accounts and the conditions and limitations of each method.
As described in the rules and conditions of this casino, a large amount of payment may be divided into small amounts in accordance with the casino payment limit and the current customer level of the player. In some cases, the casino can provide each customer a separate payment plan in accordance with the specific payment request. Each unit is processed according to the standard payment conditions of the casino.
If you need support, a friendly customer service staff will be chat or telephone by chat or telephone 24 hours a day.
3 October 2023All staff need to be drug tested!
It seems that I played here in April this year. It added $ 30 to the account, received bonuses, exceeding $ 900, the upper limit of coupons. I asked for a payment, but I was told that I had to submit standard documents. For about a week, I and I had a problem with their ridiculous standards. They refused everything I sent. And in the second week of playing in their games, I came across a part of a missio n-only site. And since I announced 10 free rotations with abundant treasures, they were already instructed by 10 free rotation, which was only $ 30 to regenerate my balance as a bonus. Connect it to the mission. And because they were tied to this bonus to get $ 30 out of $ 900, they hoped that they would further deposit $ 100 to claim a bonus to get $ 30. there was. There is also an email to prove this. However, I don't know where to download.
Experience date: March 30, 2023
Reply from reddogcasino
I am sorry to hear that I had such an unfortunate experience. Unfortunately, we understand well, but we feel that we need to emphasize that we acted in accordance with our provisions and conditions.
First, I will inform you about the confirmation process of the account. If all necessary documents are immediately submitted, issuance of checks usually takes 1 to 3 business days. If the documents are not submitted immediately, the casino may take more time to process it. The delay in the account confirmation process occurred because our audit team did not attach enough information to your first email.
We believe that the information on the maximum payout limit of the bonus and its characteristics must be emphasized in our terms of use. Includes important information about the rights and responsibilities of the customer when using this site, and constitutes a binding legal agreement between the customer and the customer. By using our website and/ or accessing our services, customers are deemed to have agreed to be restrained by the Terms of Use.
As you pointed out, we allow only one deposit bonus. However, this point is nothing to do with the current situation because the deposit bonus is a bonus that gives a percentage of the deposit (such as a bonus that was used for the first deposit and won the first victory). Task bonus, on the other hand, is another type of bonus classified as a free bonus and is valid according to the Red Dog Casino bonus provision.
Suppose you bet on the match bonus and then bet on the Missions Free Spin Bonus. The bonus provides 10 free spins in the Plentiful Treasure game, and the maximum payout limit for this bonus was fixed and $ 30. The maximum payout limit for this bonus is fixed to $ 30. This bonus has been enabled before the customer applies for a drawer, so the maximum balance of the customer's balance is adjusted to match the maximum payout limit of the Mission Bonus betting. Please be careful. Please note that bonus prizes that exceed the maximum payout limit in accordance with our terms of use are deducted from your account balance. In addition, if the maximum payout limit of the bonus is below the minimum payout amount ($ 150), the difference must be paid. < SPAN> We believe that information on the maximum payout limit of the bonus and its characteristics need to emphasize that the terms of use are specified in the Terms of Use. Includes important information about the rights and responsibilities of the customer when using this site, and constitutes a binding legal agreement between the customer and the customer. By using our website and/ or accessing our services, customers are deemed to have agreed to be restrained by the Terms of Use.
As you pointed out, we allow only one deposit bonus. However, this point is nothing to do with the current situation because the deposit bonus is a bonus that gives a percentage of the deposit (such as a bonus that was used for the first deposit and won the first victory). Task bonus, on the other hand, is another type of bonus classified as a free bonus and is valid according to the Red Dog Casino bonus provision.
Suppose you bet on the match bonus and then bet on the Missions Free Spin Bonus. The bonus provides 10 free spins in the Plentiful Treasure game, and the maximum payout limit for this bonus was fixed and $ 30. The maximum payout limit for this bonus is fixed to $ 30. This bonus has been enabled before the customer applies for a drawer, so the maximum balance of the customer's balance is adjusted to match the maximum payout limit of the Mission Bonus betting. Please be careful. Please note that bonus prizes that exceed the maximum payout limit in accordance with our terms of use are deducted from your account balance. In addition, if the maximum payout limit of the bonus is below the minimum payout amount ($ 150), the difference must be paid. We believe that the information on the maximum payout limit of the bonus and its characteristics must be emphasized in our terms of use. Includes important information about the rights and responsibilities of the customer when using this site, and constitutes a binding legal agreement between the customer and the customer. By using our website and/ or accessing our services, customers are deemed to have agreed to be restrained by the Terms of Use.